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PDF fillable form not showing some accented characters

Community Beginner ,
Feb 10, 2022 Feb 10, 2022

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Interactive PDF form created in LibreOffice Writer is not showing some Czech charracters with accents (ů, ř, č) after filling and reopening. When the text filed is activated, data apeear, but disappear again after deactivating the filed.

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General troubleshooting , PDF forms

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Community Expert ,
Feb 10, 2022 Feb 10, 2022

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Fill the form with Acrobat Reader or Adobe Acrobat and it will work.

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Community Beginner ,
Feb 10, 2022 Feb 10, 2022

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I do and it doesn't work. There seems to be some problem with encoding of generic font, that Acrobat uses for form fields.

 

I actuallly found a solution:

1. open the PDF in PDF-XChange Editor sofrware and resave

2. it repairs encoding

3. PDF form now works even in Acrobat

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New Here ,
Nov 24, 2023 Nov 24, 2023

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Same problem here. I did what you mentioned with the PDF-XChange Editor and worked great.

Definitely an Adobe problem.

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Community Expert ,
Nov 24, 2023 Nov 24, 2023

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quote

Definitely an Adobe problem.


By @Scary22531296jgiz

I wouldn't say that so fast. There may be errors in the form creation process. And there may be errors during the filling in of the data. If standards are not respected, there may be plenty of errors showing-up.

 

When I copy a field, and I paste it back in the field, the issue is solved.

 

Exporting the form data to excel (CSV), I get a different result:

Abambo_0-1700832451698.png

 

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Nov 24, 2023 Nov 24, 2023

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@Bernd Alheit Unfortunately, no, that is not good advice.

Adobe should open and display and print the characters properly.

The document was filled out properly by someone else, sent to me for printing. NO, we don't re-fill in a form filled in by someone else...especially when it is a government form and we don't want to be responsible for filling in someone else's data.

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Community Expert ,
Feb 10, 2022 Feb 10, 2022

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When opended with Acrobat Czech characters and French characters displays fine in your document.

 

Capture_135.png

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Community Beginner ,
Feb 10, 2022 Feb 10, 2022

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The blank spaces in the fields are characters Ě, Č, Ř - they appear only when the filed is activated.

I guess there is some problem in combination of PDF export from LibreOffice and Acrobat encoding of the form fileds.

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