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PDF looks perfect on screen, but prints out missing many elements

New Here ,
Aug 10, 2024 Aug 10, 2024

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I used Adobe to make and edit PDF's all the time  Its always flawless for me.

But I can't get my reseume (personal info purposely redacted) made in Word for Mac to print properly to my HP printer.  The PDF looks perfect on screen but when I print, the document is mixed up - like the elements have moved to different places or resized, and many of the elements are missing.  Here is a screen shot of the PDF that looks perfect to get an idea of the nature of the elemnts in the design.  Also attached the actual PDF file.


Screenshot 2024-08-10 at 11.12.30 PM.pngexpand image

TOPICS
Create PDFs , Edit and convert PDFs , General troubleshooting , PDF , Print and prepress

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Community Expert ,
Aug 10, 2024 Aug 10, 2024

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@curtis_9835 Are your printing from a Word to PDF to the printer or Word to the printer?

If if its Word to PDF,  make sure in the Word Preferences that the fonts are embedded in your PDF. 

mpchow_0-1723352210918.pngexpand image
Check to make sure you have the latest driver, update and firmware for your printer on your MAC. It sounds like you had no problem in the past, so you just need to update your printer to Acrobat

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Community Expert ,
Aug 11, 2024 Aug 11, 2024

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Have you tried to create your CV in InDesign or even Illustrator? 

 

My experiences with trying to use Word as a Page Layout application has never had a happy ending. Writing letters, sure, but Page Layout? Never. 

 

I know that doesn't answer your question, but when working with computers, I've found that it's often better to get the job done than to try to get the job done the way you think it should be done.

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Adobe Employee ,
Sep 19, 2024 Sep 19, 2024

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Hi @curtis_9835

 

Sorry for the delayed response and troubled experience. Thank you for sharing the file. It helps. 

As you already know, the file wasn't created using Acrobat or Adobe. I checked it and ran some tests. It has several issues. I have attached screenshots of the reports. Please check. 

Since you own Adobe Acrobat Pro, you can run these tests and try fixing them using Acrobat: https://helpx.adobe.com/acrobat/using/correcting-problem-areas-preflight-tool.html , launch Acrobat, open your file, Click on All tools:

  • "Use Print Production" > Preflight.
  • Preflight > Profiles> Try "PDF analysis" and "PDF fixups"
  • The tool will try to fix the problems with the file; if the reports are successful, try printing again. 

 

Screenshot 2024-09-19 at 9.53.16 PM.pngexpand imageScreenshot 2024-09-19 at 9.53.35 PM.pngexpand imageScreenshot 2024-09-19 at 9.54.40 PM.pngexpand image


Let us know how it works.

If you’re still encountering this issue, I encourage you to share any additional details or steps that led to the problem. This will assist us in diagnosing and fixing the issue more effectively.



~Tariq 

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