PDF Maker issue in Word

[F. McLion]

Hi

When trying to create a PDF from within Word 365 on Windows 10 I get the following error:

Removed and reinstalled (latest version from CC Desktop), rebooted ... to no avail.

Any suggestion?

Thanks

[F. McLion]

btw. ... I am Administrator

[F. McLion]

Really, no one an idea?!?

[Amal.]

Hi @F. McLion 

Hope you are doing well and thanks for reaching out.

Please go through the help page: https://helpx.adobe.com/acrobat/kb/pdfmaker-error-unable-to-find-adobe-pdf-resource-files.html and see if that works.

Let us know how it goes.

~Amal

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[F. McLion]

Unfortunately, it did not help. The installer says that I already have a later version installed, which is true.

The link points to VC_redist 2015-2019 whereas I have already installed the newer version 2015-2022.

Any idea?

[F. McLion]

I even removed the newer one and installed the older one the article suggests - to no avail.