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PDF Maker issue in Word

Community Expert ,
Mar 06, 2024 Mar 06, 2024

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Hi

When trying to create a PDF from within Word 365 on Windows 10 I get the following error:

FMcLion_0-1709760799044.png

Removed and reinstalled (latest version from CC Desktop), rebooted ... to no avail.

Any suggestion?

Thanks

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Community Expert ,
Mar 06, 2024 Mar 06, 2024

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btw. ... I am Administrator

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Community Expert ,
Mar 15, 2024 Mar 15, 2024

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Really, no one an idea?!?

 

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Adobe Employee ,
Mar 15, 2024 Mar 15, 2024

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Hi @F. McLion 

 

Hope you are doing well and thanks for reaching out.

 

Please go through the help page: https://helpx.adobe.com/acrobat/kb/pdfmaker-error-unable-to-find-adobe-pdf-resource-files.html and see if that works.

 

Let us know how it goes.

 

~Amal

 

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Community Expert ,
Mar 17, 2024 Mar 17, 2024

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Unfortunately, it did not help. The installer says that I already have a later version installed, which is true.

The link points to VC_redist 2015-2019 whereas I have already installed the newer version 2015-2022.

Any idea?

 

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Community Expert ,
Mar 17, 2024 Mar 17, 2024

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I even removed the newer one and installed the older one the article suggests - to no avail.

 

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