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PDF NOT OPENING

New Here ,
Jul 05, 2025 Jul 05, 2025

i have a paid acrobat reader version, however it doesn't open a pdf file. Instead I got a page asking me to download an acrobat reader.

TOPICS
Comment review and collaborate Experiment , General troubleshooting , PDF
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Community Expert ,
Jul 05, 2025 Jul 05, 2025

Acrobat Reader is free so no paid version. Do you mean Acrobat Pro?

David Creamer: Community Expert (ACI and ACE 1995-2023)
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Community Expert ,
Jul 06, 2025 Jul 06, 2025

It would help if you provide a screenshot of what the app is showing, when yout're trying to open a PDF.

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New Here ,
Jul 06, 2025 Jul 06, 2025

carlos_4363_0-1751851529274.png

 

 

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New Here ,
Jul 06, 2025 Jul 06, 2025

Thak you! I got it!!

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Community Expert ,
Jul 07, 2025 Jul 07, 2025

This is the page to _download_ the free Reader. You have to download it and install it before you can open your PDFs.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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New Here ,
Jul 06, 2025 Jul 06, 2025

Thank you all fir the help. I got it. 

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Community Expert ,
Jul 07, 2025 Jul 07, 2025
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You marked your own answer as "correct" however, you did not give any details as to the solution. The forums are here not only to help the OP (you) but to help others that may have the same problem. Please post the actual solution.

 

David Creamer: Community Expert (ACI and ACE 1995-2023)
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