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PDF not saving highlights

New Here ,
Feb 19, 2025 Feb 19, 2025

I am using Acrobat web browser version, as I do not currently have access to the app. I'm working on a pdf I have saved to the cloud, and I closed the document, and opened it back up shortly after, and the last 45 minutes of highlighting had not been saved. The bit I did before that did though. I highlighted it again, and checked, and again it did not save. 

TOPICS
General troubleshooting , PDF , PDF forms
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Community Expert ,
Mar 08, 2025 Mar 08, 2025
LATEST

@will_9836 never rely on the autosave. Always manually save it. Periodically by clicking the "Save" icon or using the keyboard shortcut (for the PC, Control S or for the MAC, Command S). Also, ensure your internet connection is stable, as connectivity issues can disrupt the autosave process. If the problem persists, try clearing your browser's cache and cookies or using a different browser to see if that resolves the issue. 

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