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PDF read and "stains" appearing on the pages

New Here ,
Jun 18, 2024 Jun 18, 2024

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Hi there, 

I have created a PDF from an Indesign production. This document is published on a client website.

When opening the PDF online on a Mac, nothing appears different. However, when the same PDF is opened on a PC, "stains" appear (see print screen).

Would you know why this happening?

Many thanks in advance for your help.

 

TOPICS
Create PDFs , General troubleshooting

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Community Expert ,
Jun 18, 2024 Jun 18, 2024

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Looks like an issue with transparent objects. You should open the file in Adobe Reader, not in the browser window, as most browser use sub-par PDF plugins with a lot of issues.

 

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New Here ,
Jun 18, 2024 Jun 18, 2024

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Many thanks for the swift reply 🙂

I would never have imagined that, as it is the first time I have had this issue.

Do you think I can export the InDesign document differently into a PDF?

 

Thanks

 

B.

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New Here ,
Jun 18, 2024 Jun 18, 2024

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To add, I checked the presence of transparent objects in InDesign, and there are none. The pages are constructed with tables and the cells are filled with text/colors. Following your comment about browser, I will see with the different solutions proposed on this page: https://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html if one can resolve the issue. Thanks again. B.

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