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PDF's closing the second I open them

New Here ,
Jul 15, 2022 Jul 15, 2022

I've been using Adobe Acrobat DC for a few months now: mainly for creating new pfds or converting other docs into PDF. I'm self employed so I use this daily for building client packs.

 

I've had the running issue of pdfs only openeing/sending as chrome links. 

 

I amended the properties to open with Adobe Acrobat DC, which has opened up another can of worms.

 

It looks as though all files are now a standard PDF as opposed to chrome link, however when I open it, it opens for a second or two and closes again.

 

I'm using the most up to date version (I updated just before I typed this) but it's all completely knackered.

 

If anyone has any suggestions, I would massively appreciate it!

 

Thanks,

Emma 

TOPICS
Create PDFs , Edit and convert PDFs , How to , Standards and accessibility
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New Here ,
Jul 15, 2022 Jul 15, 2022

Try going to Edit>Preferences>Security (Enhanced) and unticking Enable Protected Mode.

Also, are you using multiple monitors?

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New Here ,
Jul 26, 2022 Jul 26, 2022

Hello and thank you for that! Unfortuantely it won't stay open for long enough to click anything. Do you know of another way I can amend the settings? It partially opens for 2-3 seconds and closes right back down again. I've tried the usual uninstalling & reinstalling, checked for updates, rebooted etc over the course of the last week in the hopes it would sort itself out but no luck thus far! Thanks again 

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Community Expert ,
Jul 26, 2022 Jul 26, 2022

Have you tried opening the program itself without trying to open a document?

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New Here ,
Jul 26, 2022 Jul 26, 2022
LATEST
Yes, sadly it does the exact same thing!
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