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PDF's not working between computers

Mundo360370747zxv
New Here ,
Dec 19, 2024 Dec 19, 2024

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I create documents from PowerPoint to Acrobat. I got the PDF files to open to specific folders/links in a shared drive on my work laptop/PC. In my system, everything flows according to design. The problem I am running into is when an end-user accesses my folder on their workstation the link functionality does not work. I have compared the acrobat settings between the 2 work stations and nothing stands out as a difference or functionality between our systems. What am I missing here?

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General troubleshooting , How to , PDF forms

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PDF Automation Station Community Expert
Community Expert ,
Dec 19, 2024 Dec 19, 2024

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Is the path to the shared drive folder different on the other computer?

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Mundo360370747zxv
New Here ,
Dec 19, 2024 Dec 19, 2024

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In Response To PDF Automation Station

same network and path. 

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PDF Automation Station Community Expert
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Dec 19, 2024 Dec 19, 2024

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In Response To Mundo360370747zxv

Did you check the console for errors on the other workstation?

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