Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

PDF Space Pop-up

New Here ,
Dec 08, 2025 Dec 08, 2025

Hello, currently all of my users org-wide are receiving this pop-up in Adobe Acrobat plug-in/web extension as soon as they open a PDF in the broweser (desktop app seems okay):

Justin31716294gq6l_0-1765222621705.jpeg


Even if the user clicks the x to dismiss the notification, as soon as they open a new PDF it pops up. I don't see anywhere obvious in the admin center to disable PDF spaces OR enable it.. three giant red error messages is definitely distracting/alarming for our users. 

TOPICS
PDF
363
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 ACCEPTED SOLUTION
Adobe Employee ,
Dec 09, 2025 Dec 09, 2025

Hi Justin31716294gq6l,

 

Thank you for reporting this, and sorry for the trouble caused.

 

The team was aware of the issue and fixed it.

We suggest that you please try to open the PDFs again and check if you still get the pop-up messages.

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

View solution in original post

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 09, 2025 Dec 09, 2025

Hi Justin31716294gq6l,

 

Thank you for reporting this, and sorry for the trouble caused.

 

The team was aware of the issue and fixed it.

We suggest that you please try to open the PDFs again and check if you still get the pop-up messages.

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 09, 2025 Dec 09, 2025

Hello, things appear to be resolved this morning. Thank You!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 09, 2025 Dec 09, 2025
LATEST

That's great! Glad to know that the issue is resolved.

Let us know if we can be of any further assistance.

 

Thanks,

Meenakshi

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines