PDF submit form mailto:***@*** - There is no PDDoc associated with this CosDoc.

New Here ,
May 25, 2022 May 25, 2022

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I have used this submit a form action for the past few years to send PDF forms through email. Within in the past few weeks this action doesn't work anymore. I get the error: "There is no PDDoc associated with this CosDoc." no matter what the email address is. I have rebooted the PC, repaired Acrobat Pro DC (32 bit), tried different submit form settings than PDF The complete document, and tried different emails but nothing has worked. I have also tried moving the PDF forms from a shared network folder to a local folder which changed the pop up error from "There is no PDDoc associated with this CosDoc." to "No error." With the "No error." pop-up, the PDF still doesn't open the email draft. I've tried using gmail and hotmail emails with no luck.

 

This has affected more than one form.

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JavaScript , PDF forms

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Adobe Community Professional ,
May 25, 2022 May 25, 2022

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The file is corrupt. Do you know how it was generated?

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New Here ,
May 25, 2022 May 25, 2022

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More than one form is affected by this issue. I have six foms where this submit form action has worked in the past but it works on none of them now. These are Word and Publisher files that are saved/exported to PDF then the form fields are added in Acrobat.

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New Here ,
May 31, 2022 May 31, 2022

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Is recreeation from scratch the only option to get the mailto feature working again?

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