PDF/UA Identifier

[courtney_3648]

Hello, 

I have been tasked with remediating a number of PDFs on our website and can get them to pass the PAC 2024 accessibility check for Quality, and WCAG, but not PDF/UA because there is no PDF / UA Identifier. It seems like it should be an easy fix through pre-flight, but unlike the tutorials and guides I've seen, the " set PDF/UA -1 entry" does not show up for me. Is this a bug, or something to do with my version of Acrobat? I checked for updates and it said there were none. I have to fix hundreds of old PDFs so I'm hoping there is an easy fix. Thank you for any help you can give me! 

[try67]

This fixup appears (for me) under "Acrobat Pro DC 2015 profiles". Search for "ua" and it should appear at the bottom of the list. You can create a new Profile that uses it, and then run it on your files:

[courtney_3648]

Thank you for your post! I gave that a try, but it doesn't appear under the options for fix ups. If I select "Acrobat Pro DC 2015" as you did, then it gets grayed out and there are no fixups available at all. Same if I select PDF Standards. It only shows me fixup options under "essential" , and the "set PDF/UA " is not an option.

[try67]

Strange... What is your version of Acrobat?

[courtney_3648]

It's version 2025.001.2047. I tried to look for updates but it says none found. 

[try67]

Can you post a screenshot of what you're seeing? 

[courtney_3648]

[try67]

Try running a Repair Installation from the Help menu (maybe it's under Menu - Help, if you have the new UI enabled).

[courtney_3648]

I just ran the Repair Installation but it's still showing the same thing. 

[Tariq Ahmad Dar]

Hi @courtney_3648,

I have seen users experiencing a similar issue, preflight profiles missing. 
Could you try the suggestion from this similar discussion https://adobe.ly/45bDCw1 and let us know if that works for you. 

~Tariq