PDF with embedded font is displayed as a mail attachment with standard font

New Here ,
May 02, 2022 May 02, 2022

Copy link to clipboard

Copied

I used InDesignCC to create a file with buttons that I then added text fields to in Acrobat DC and areas that can be filled with images in Reader using JavaScript - as a newsletter template for colleagues who only have a Reader.
For this I defined the font, size, style and colour and embedded the font.
The colleague did a test and was pleased that everything worked so well and then sent me the sample file. So far so good.

Now the problem:
When I download the file from my colleague and then open it, everything looks great.
However, if I display the file directly in the mail attachment, the font is changed (to a standard font?). I could probably set it up in my browser to display it correctly.... but I have no influence on how it is set for the subsequent recipients....

Is there anything I can set directly in the file so that it will always be displayed in the correct font, whichever way it is viewed?

Translated with www.DeepL.com/Translator (free version)

TOPICS
General troubleshooting

Views

18

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation