• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

PDF won't save after modified

New Here ,
Aug 22, 2022 Aug 22, 2022

Copy link to clipboard

Copied

After saving a PDF (from attachment, scan, download) I am unable to save the file after modifying the PDF (ie removing pages, OCR, etc. I get a box that says: “The document could not be saved. Cannot save to this filename. Please save the document with a different name or in a different folders.” After clicking yes (to saving different name/folder) the filename is regenerated to *random letters/numbers.tmp* and then the file becomes corrupted and unable to be opened.

I just purchased this laptop (HP Spectre X360) and installed Acrobat.

Any recommendations?

TOPICS
Edit and convert PDFs , General troubleshooting

Views

42

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Aug 30, 2022 Aug 30, 2022

Copy link to clipboard

Copied

Could be user permissions problem of either the user, Acrobat or the folder the file is in. For the folder, try some other location. For Acrobat, check the acrobat.exe permissions in the properties dialog.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 30, 2022 Aug 30, 2022

Copy link to clipboard

Copied

LATEST

Hi @Dustin25762215sr8d 

 

We are sorry to hear that.

 

Please try to turn off the protected mode for testing (Win Only) and see if that works. Go to Edit > Preferences > Enhanced Security > Uncheck 'Enable Protected mode at startup' Turn off the protected mode and uncheck Enhanced Security > Click OK and reboot the computer and see if that works.
Note: Please turn on the security after testing to avoid any security risk.

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines