PDFMaker Word to PDF fails to convert ALL alt text

[Boatguypat2]

In Word, when I use the Acrobat ribbon Create PDF (PDFMaker), alt text is only carried over in image 2 (out of 15 with alt text in Word). If I use the built in Word File > Save as, all 15 are in the .pdf. Is this a new / never fixed bug?

[creative explorer]

@Boatguypat2 I always feel relying on Word's "Save as PDF" seems to be the most reliable solution for preserving alt text.

[akagarg]

Hi @Boatguypat2 ,

Apologies for the inconvinence caused to you. Can you please share the word file for further investigation of the issue?

Regards,

Akanksha Garg

Adobe Acrobat Team

[Boatguypat2]

attached

[akagarg · Accepted solution]

Thanks @Boatguypat2, I have rasied the request to fix this issue with engineering team. Will get back to you with resolution in our upcoming releases.