Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

PDFs from Acrobat XI become corrupt after encryption

New Here ,
Jun 15, 2018 Jun 15, 2018

We have pdf files in Acrobat 11.0.09 that seemingly become corrupt after securing with a password. After encrypting and saving the file, when opening it, a message appears saying "there was an error opening this document. The file is damaged and could not be repaired." Any assistance here would be much appreciated!

TOPICS
Edit and convert PDFs
1.1K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jun 15, 2018 Jun 15, 2018

Moved to Acrobat forum.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 21, 2018 Jun 21, 2018
LATEST

I have the same problem with Adobe Acrobat Pro X. the problem just started a few days ago.

the weird thing is: I can open the encrypted file in Chrome; I can open it with Nuance's PDF Converter, but I canNOT open it in Acrobat, which did the encrypting! Help!

PS I made sure I updated the program, just in case...I was going to uninstall and then reinstall until I saw your post.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines