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penalty

New Here ,
Jun 20, 2024 Jun 20, 2024

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I had my bank account hacked. I had to block the card and close my bank account. I canceled my subscriptions, I should pay a fine (penalty). but due to problems with the bank and currently no means of subsistence, I cannot pay the fine. What can i do now? How can i contact with helpdesk/support?

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Cancel subscription , PDF

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Adobe Employee ,
Jun 20, 2024 Jun 20, 2024

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Hi @Marlena381655652heu 

 

Hope you are doing well and thanks for reaching out.

 

This is something better handled by our billing team here https://helpx.adobe.com/contact.html please click on the dotted icon in the lower right corner to start the process.

 

~Amal

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