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Perfis de comprovação

New Here ,
Oct 01, 2024 Oct 01, 2024

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Estou com uma instalação nova do Acrobat e não aparece nenhum perfil de comprovação.
Já reinstalei o programa e não resolveu.
Alguma ajuda???

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Standards and accessibility

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Adobe Employee ,
Jan 23, 2025 Jan 23, 2025

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Hi @Glaucia0101

Sorry for the delayed response and troubled experience. 
If you are still experiencing the issue, please ensure you are installing Adobe Acrobat, not Reader. Also, try uninstalling Acrobat using the clear tool: https://adobe.ly/4htYst5;

 

If the issue persists, please let us know and share the OS details and Acrobat version you are trying to install. 

 

If you have any additional feedback or questions, feel free to share them. We’re always looking for ways to improve your experience!


~Tariq

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Community Expert ,
Jan 23, 2025 Jan 23, 2025

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did you add print production?

 

kglad_0-1737640888369.png

 

 

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New Here ,
Jan 28, 2025 Jan 28, 2025

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Já fiz o procedimento, desinstalei o Acrobat Pro usando a ferramenta de limpeza citada, instalei novamente a versão mais recente do programa, mas o problema persiste. Antes usava a Comprovação sem problema nenhum, abria a aba perfis Essenciais, selecionava "converter fontes em curva" e pronto. Tudo funcionava bem. Agora, nas últimas versões, a caixa de diálogo "Comprovação" aparece vazia, sem nenhum perfil ou biblioteca padrão.Captura de tela 2025-01-28 091727.png

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Community Expert ,
Jan 28, 2025 Jan 28, 2025

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i see this:

 

kglad_0-1738074038252.png

 

 

restart your acrobat and retry.

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New Here ,
Jan 28, 2025 Jan 28, 2025

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Já fiz de tudo. Já desinstalei o Acrobat Pro, limpei todos os rastros do programa, usando a ferramenta de limpeza da Adobe. Reinstalei o programa pela terceira vez, mas não resolveu. Continuo sem opções para otimizar meus PDF's. Se alguém souber uma forma de instalar esses Perfis de Comprovação manualmente, compartilhe, por favor.

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Community Expert ,
Jan 28, 2025 Jan 28, 2025

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.




<"moved from download and install">

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