performance issues with some (lightweight) pdf files

[adélaïdem61709307]

(english version below)

Bonjour.

J’ai des problèmes pour afficher et manipuler des fichiers PDF envoyés par un client. Acrobat prend plusieurs dizaines de secondes à charger un fichier de 2.3Mo (puis des bugs graphiques sont présents et le framerate est extrêmement bas), et indesign ne parvient pas à les charger du tout.

Les fichiers sont sur le disque local, et ni la mémoire ni le cpu de l'ordinateur ne semblent spécialement sollicités

Hello

I’m having trouble loading and manipulating PDF files sent by a client. Acrobat takes tens of seconds to load a 2.3Mb file (then suffers some graphical glitches, and atrocious framerate), while indesign can’t load the files at all.

Files are on the local disk and neither the CPU or RAM seem to be overly affected

——————————

imac intel core i7

16Go de RAM

GPU: Radeon Pro 580 8 Go

[try67]

I have no problem opening the file, but I'm using an older version of Acrobat. It does contain multiple layers, though, with a lot of graphical information on them, and they all need to refresh each time you open it, change the view, etc. That might explain the issues you're seeing.

[Luke Jennings3]

My iMac is similar to yours and your pdf opens quickly here using Acrobat 2023.008.20555. Does restarting your iMac help? If you don't need to keep the objects on separate layers, you could try saving as an optimized pdf and flattening the visible layers, but the problem seems to be with your Acrobat. Check for Acrobat updates (under the Help menu).