Persistent error message appears stating: "AdobeIPCBroker.exe – Application Error"

[kheppe]

We’re currently experiencing an issue affecting several users this morning. A persistent error message appears stating:

"AdobeIPCBroker.exe – Application Error"

This dialog box cannot be closed and is preventing us from rebooting the affected machines.

To troubleshoot, I’ve already taken the following steps:

• Uninstalled all Adobe products
• Ran the Adobe Cleaner Tool
• Removed leftover Adobe directories
• Attempted to reinstall Adobe Acrobat using multiple methods
• SFC Scan and Chkdsk

Unfortunately, the reinstall fails regardless of how the installer is downloaded or executed.

Any guidance or escalation support would be appreciated

[Meenakshi Negi]

Hi kheppe,

Thank you for reaching out, and sorry about the trouble caused.

Please let us know when exactly the error appears. Does it occur when you launch Acrobat or when you try to uninstall any Adobe application? 

What happens when you try to install Acrobat now? Do you receive any error messages? If yes, share the screenshot.

It would be really helpful if you could share the screen recording of both issues so we can share it with the team.

Thanks,

Meenakshi

[kheppe]

Hello,

The attached message appears whenever Adobe Acrobat is launched or when attempting to open any PDF file.

When I try to reinstall the program, the error simply states that the installation failed and suggests trying again. I’ve followed all the recommended troubleshooting steps for resolving a failed install, but nothing has worked so far. I even attempted the installation under a different user profile in case the issue was related to profile corruption, but the problem persists.