Adobe Acrobat sign-in process is anti-customer and designed to frustrate your clients.
(1) I have to click see more to click on sign in with Microsoft. Only Apple, Goole, and Facebook are avaiable on teh first screen. I highly doubt that Facebook is used more than Microsoft, but regardless, there is more than enough room to allow all 5 of the allowed SSO methods to be available on the main sign-in screen.
(2) You only allow 2 computers to be signed in at a time, regardless of whether the other logins are active. This is problematic and frustrating behavior for someone who uses 4 different computers (3 desktops), whether working from home, office, a laptop or other regularly used computer. Stop the nonsense. Allow me to stay logged in on 3+ machines, but simply do a check in the background to detect if more than one computer is an "active" user so that you can still prevent lost revenue due to password sharing.
(3) The sign in procedure should not take me to a browser and then back to the app. Allow the sign in to occur within Adobe app with SSO and streamline the process.
(4) even if you require the browser step, don't make me choose my profile (personal | business) both in the browser and again in the app.
(5) FORCE YOUR DEVELOPERS TO USE YOUR PRODUCT BEFORE RELEASING TO PUBLIC. THESE POOR DESIGNS AND FLAWS WOULD BE FOUND AND AVOIDED BY ANY REASONBLE PROGRAMMER WHO USED YOUR PRODUCT, SO THERE IS NO EXCUSE THESE APALLINGLY POOR DESIGNS, ESPECIALLY AFTER YEARS OF COMPLAINTS ON THESE FORUMS BY YOUR CLIENTS.
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