Preflight causes crash in some PDFs

[SW-Man-2]

Preflight causes crash in some PDFs.
It has been happening since today, it has always worked until today.

(Renaming the "Preflight Acrobat Continuous" folder didn't help - as seein in other post)

The exported preflight and a PDF that causes the crash and one that doesn't are here :
https://www.dropbox.com/sh/9enrg1roh03pekr/AAC4Nj5fG1z_xRWlvT5-YmaWa?dl=0

I hope someone can help me.

[Amal.]

Hi there

We are sorry for the trouble and the delay in response. As described the Acrobat crashed in preflight

What is the version of the Adobe Acrobat/Reader DC you are using? To check the version go to Help > About Adobe Acrobat DC and make sure you have the latest version 20.009.20065 installed. Go to Help > Check for Updates.

Is this a behavior with a particular PDF file or with all the PDFs? Please try with a different file and check. If its a file specific issue please share the file with us for testing.

Let us know how it goes

Regards

Amal