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Preflight profiles missing - convert to outlines

New Here ,
Dec 14, 2022 Dec 14, 2022

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Hi All - hoping to get some help on a big issue I have with the latest Adobe Acrobat. I've got a brand new computer so this is a fresh install. I'm trying to use the Preflight tool to outline all fonts - but all the profiles that are typically there are missing. It's blank. I've done a manual install and this does bring some back - but the 'convert all fonts to outlines' continues to be missing. This is a key part of my workflow so I really need this back up and running. Any assistance or tips appreciated. Thanks, Al

 

Empty profile.jpgAlso, I've installed twice without it fixing anything.

System: Windows 11 Pro

12th Gen Intel(R) Core(TM) i7-12700H 2.30 GHz

 

PS - I also hate the new layout of the program! So hard to do all the things I used to do quite easily 😞

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Print and prepress

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Adobe Employee ,
Dec 15, 2022 Dec 15, 2022

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Hi @Cupcake Design Studio 

 

Hope you are doing well and sorry for the trouble.

 

This issue is already reported to our engineering team and is being worked upon.

 

The fix will be available in future updates.

 

Stay tuned for information about the new releases.

 

Regards

Amal

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New Here ,
Jan 13, 2023 Jan 13, 2023

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Is this a new computer issue or a Windows 11 issue? I just moved to a new computer and also don't have that. I found how to import the profiles to add many of the preflight options but the Convert Fonts to Outlines is missing and there is only Embed Font options.

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