Prepare Form Right-click not showing options to add text, check box , etc

New Here ,
Jul 18, 2022 Jul 18, 2022

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Most recently I am unable to right-click on a PDF while in Prepare Form and have the toolbar option of Add Text Field, Add Check Box, etc.  

It now only shows the following.

defaultk98bv53uubd3_0-1658171367607.png

I can still use the toolbar on top of the document; however, this is time consuming when mapping a document from scratch

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Edit and convert PDFs , General troubleshooting

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hi there,

 

Thank you for reporting the issue, and apologies for the inconvenience caused. We assume you have started experiencing this issue after installing the latest patch, 2022.001.20169. 

Open Acrobat>help>About Adobe Acrobat and share the dot version here to check and confirm. 

 

Note: Our product team has started the investigation and working on providing the fix as soon as possible. 

We appreciate your patience!

 

Thanks,

Akanchha 

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