Prepare Form Signature

Report · Jul 13, 2023

Hi All,

I've created a form in inDesign & imported into Acorbat, used the 'Prepare From' function which worled really well identitfying all the fields correctly.

However, the signature boxes don't work on a PC or android device but do on an Apple, by selecting the box which brings a pop-up to 'Configure Digital ID'. See screenshot attached. I just wondered if I had missed somethign & how I can get this to work across all other devices?

Best,

Toby

Report · Jul 13, 2023

Digital signature fields will not work on mobile devices, but should certainly work on a Windows machine. However, it all depends on what viewer you're using to open the file. If you open it inside a browser window, for example, all bets are off. You should save the file locally and then open it using Adobe Acrobat or Adobe Reader for it to work correctly.

Report · Jul 13, 2023

Hi,

Thanks for your reponse. The form is for a client & being used as a digital & wet signature form (downloaded & signed with a pen) so I really need this for to work everywhere no matter where it is viewed/device or downloaded to.

If you have any adviceor help with this that would be great.

Report · Jul 17, 2023

Is there anyone out there that can help with my issue... I've got a client breathing down my neck for a solution but I can't seem to find a work-around for this problem. If anyone can help I'd be extremely grateful.

Best,

Toby

Report · Jul 17, 2023

Try Adobe Sign.

Report · Jul 17, 2023

Hi Try,

This document is going to be hosted on a clients website & needs to be signed by people on various devices. I'm not looking to sign this myself. I need to be able to find a solution that allows the document to be signed by anyone on different devices, whether that's a tablet or a desktop device. Do you know if this is possible?

T

Report · Jul 17, 2023

Adobe Sign will allow you to do that, and because it's a web-based service it should work on any platform, I believe. What you're describing will not work if you use a regular PDF file, since you can't control where it's going to be viewed. It's just not possible to guarantee it will work everywhere.