Print error when trying to resize page

[matthew24885703bkz5]

Up until recently, I have been able to use the "adobe PDF" printer to reszie a PDF page (I.E. 11x17 page to 22x34 page @ 200% scale).

For the last month or so, when I attempt this function I recieve a "The document could not be printed" massage.

Has anyone experienced this new problem? Is there a fix avaible? PS, I've already reinstalled the program with no success.

[Amal.]

Hi @matthew24885703bkz5 

We are sorry for the delay in response. This issue is reported to our engineering team and they are working on it.

The fix will be available in the future updates.

Thanks for your time and patience

~Amal

[Amal. · Accepted solution]

Hi there

Hope you are doing well.

The new version of Adobe Acrobat (23.01.20143), addressing this issue is now available. Please update the application from the Help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

Let us know how it goes.

Regards

Amal

[Amal. · Accepted solution]

Hi there

Hope you are doing well.

The new version of Adobe Acrobat (23.01.20143), addressing this issue is now available. Please update the application from the Help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

Let us know how it goes.

Regards

Amal