Print production - Converting colours to DOT Grain 20% - "not completed"

[diana_2148]

I am trying to create a pdf for print and need to convert the document to DOT Grain 20%, because I have a few illustrations with colours.
It runs smoothly until page 45, changing everything, until it suddenly stops and I get a pop-up "The changes were not completed.". If I then go in and tell it to convert from page 47 onwards, skipping 46, it converts the rest without issue.
I'm at a loss if there is anything wrong with that illustration or what is going on.
Any ideas what I can try to get this completed?

[JR Boulay]

Can you share the page 46?

[diana_2148]

[diana_2148]

This page would go through without problem.

[JR Boulay]

"skipping 46, it converts the rest without issue."

"This page would go through without problem."

Can you explain?

[diana_2148]

Well, I select "all" for the conversion and it stops at page 46 with the pop-up. Then I open the conversion window again and tell it to convert colours from page 47 onwards and Acrobat converts the rest of the document. The fault must therefore be with page 46. That is the first image.
The second image is an example from the same document, just an earlier page and gets converted to Dot Grain 20% without issue.

[JR Boulay]

So, can you share the page 46?

[diana_2148]

This is page 46, only those two illustrations.

[JR Boulay]

Thank you for sharing the PDF version of this page. A screenshot cannot be examined and tells us nothing.

[diana_2148]

My bad, sorry 🙂
Here you go and thank you very much for trying to help.

[JR Boulay]

I don't understand why, but Acrobat refuses to convert the colors on this page to RGB, CMYK or grayscale.
I had to use Illustrator.

[diana_2148]

Well, that is life.
Thank you very much for looking into it though.

[divyasin]

Hi @diana_2148 ,

Thank you for reporting the issue and apologies for inconvenience caused. Can you try using the Print as Adobe PDF option to achieve the same. There we have settings to convert the file to required profile and then it will save it as PDF.

Steps:

1. Open File in Acrobat
2. Go to Print (Press Ctrl+P)
3. In the Printer dropdown , select the "Adobe PDF" option.
4. Go to Advanced option.
5. Select the Color Management option and then select the required Color Profile.
6. Select Ok and Print as PDF.
7. Save As Dialogue would open , select the location to save the file and click Save.

Attaching screenshot for reference :

 

Let me know if this works for you.

Regards,
Divya Kumar Singh