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Printed marks are off center from artwork

New Here ,
Nov 06, 2024 Nov 06, 2024

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When I add Marks when printing a PDF, the entire set of marks (trim, bleed, color bars, etc.) are all printing off center to the artwork. The artwork is centered on the sheet. This seems to only happen on printouts that are reduced to fit on the sheet (letter size). When printing 100% the marks are fine. This is happening on various files and multiple printers. I've attached a picture of a printout to illustrate the issue.

I've noticed this for quite a while now, so I don't think it's the OS or the version of Acrobat.

Running MacOS 14.6.1 on a 2019 iMac

Adobe Acrobat Pro Version 2024.003.20180

Any advice would be appreicated!!

THANKS!!

 

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Print and prepress

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Adobe Employee ,
Nov 20, 2024 Nov 20, 2024

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Hi,
Apologies that you are facing the issue. 
We acknowledge receiving the issue. We will try to reproduce the issue in-house and share it with the engineering team.
Will let you know if we need more information.
Reagrds

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