Printed page not matching PDF

Forum|Forum|3 years ago
December 30, 2022
3 replies
5456 views

Hi all,

I'm having a strange issue with the position of page numbers.

I used Acrobat to create a PDF from a Word document. The Word document has footers with a page number on certain pages (the first page of each section). The PDF looks fine when viewed in Reader (it has the page number footers in the right place). However, when I print the PDF to hardcopy, the page numbers aren't are at the bottom of the page in a footer, but rather higher up (it looks like they are being placed a certain distance from the last text on the page).

If I use the "Print as Image" option in Reader when printing the PDF to hardcopy, the footers come out in the right place, which suggests there may be a problem with the PDF file?

I have gone into Tools > Print Production > Preflight, and run a syntax check (a suggestion I found online), and that didn't turn up any problems.

I need to share the PDF document online, so I don't want to rely on readers checking "Print as Image" before printing.

Any ideas?

Thanks,

James

General troubleshooting

This topic has been closed for replies.

T

Test Screen Name

Braniac

What are your print scaling options? Please post a screen shot of the print dialog (print option page)

J

JamesForumAuthor

Participating Frequently

Here's a screenshot of the print dialogue when printing the PDF from inside Reader.

T

Test Screen Name

Braniac

Thanks for that. The options look ok. I notice you say "print as image" is ok. Print as image is a "simpler" print. Instead of asking the printer software to print all the details if the page, it makes one big picture, and prints that. It's a way of getting around printer software problems! So yes it's the printer not the PDF.

Abambo

Braniac

Did you try a different printer? It can well be the printer you're using. Basically, what happens with print as image, Acrobat is doing the ripping and that is an option especially for such cases, where the printer driver or the printer is buggy.

ABAMBO | Hard- and Software Engineer | Photographer

J

JamesForumAuthor

Participating Frequently

Hi Abambo,

Thanks for your reply - much appreciated.

I have tried it on 2 different printers (and even tried re-installing the printer software) and I get the same result.

Still, I think you may be right that it's a printer problem. It occurred to me to try printing some other PDF files created from Word documents by other people that have the same features (short amount of text + footer at bottom of the page), and I ran into the same problem: the footer comes out high up the page below the text, rather than at the bottom of the page.

So it looks like it's probably not a problem with the PDF, but rather with my printer.

For future reference, in case anybody else is looking: the printer I've been having trouble with is an HP Laserjet 200 color M251 PCL 6.

Thanks all,

James

Abambo

Braniac

A different printer means a different model of printer, possibly even from a different manufacturer. The same model with the same OS and version should produce the same results. I suppose your OS is windows? If so, you could try the XPS Document Writer.

ABAMBO | Hard- and Software Engineer | Photographer

J

JamesForumAuthor

Participating Frequently

One other thing, in case it wasn't clear: the page numbers and footers are from the original Word document (not subsequently added by Acrobat).

James