Printing downloaded file

New Here ,
Apr 21, 2022 Apr 21, 2022

Copy link to clipboard

Copied

We have to download and print many pdf in our business. I will download and save to a file from a client and then try to print and it won't print, especially if it is multiple pages. One page will print but it will not print more than 2 pages it just states on the printer doc printing page that the "Printing is connected to the printer", but nothing prints for hours. Why? I need these docs printed for clients and court cases. 

Views

192

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 21, 2022 Apr 21, 2022

Copy link to clipboard

Copied

When you post a question you always need to tell the program you are using
There are MANY programs in a full subscription, plus other non-subscription programs
Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 22, 2022 Apr 22, 2022

Copy link to clipboard

Copied

Which version of Acrobat are you using?

 

FREE Acrobat Reader -- view, comment & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating, saving & printing PDF.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 02, 2022 May 02, 2022

Copy link to clipboard

Copied

Paid Acrobat pro DC

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 02, 2022 May 02, 2022

Copy link to clipboard

Copied

Can you print to PDF?

And then open Acrobat and print the newly saved file?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 02, 2022 May 02, 2022

Copy link to clipboard

Copied

I have downloaded then reopened and tried to print,

I have tried to print from download.

I went back a couple of days later to print.

All to no avail. In fact I just had a file that was 12 pages that needed to
be printed and left the printer on overnight and it still didn't print.

Please Advise.

Josh

--
NOTE: This message, including attachments, is confidential and may contain
information protected by the attorney-client privilege or work product
doctrine. If you are not the addressee, any disclosure, copying,
distribution, or use of the contents of this message are prohibited. If you
have received this email in error, please destroy it and notify me
immediately.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 02, 2022 May 02, 2022

Copy link to clipboard

Copied

LATEST

Your files are likely corrupted in some way.  That's why I asked if you can "PRINT TO PDF?"

See screenshot.

 

image.png

 

If that fails, you'll need to get the sender to provide you with a better document that will print.

 

 

 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 02, 2022 May 02, 2022

Copy link to clipboard

Copied

{Moderator moved from Creative Cloud Services to Acrobat.]

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines