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Printing - I do not get the box to be able to print files

New Here ,
Aug 02, 2021 Aug 02, 2021

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I have used Acrobat for years with no problems. Now all of the sudden it would not let me save a file. I looked around and saw a suggestion to go to Edit, Preferences, General and uncheck the box that says Show online storage when saving files. That seemed to work and I could save again - however now when I go to print a pdf- whether I go to File Print or I clcik the printer image it does nothing. It will not open so I can print like normal ? Sometimes I can go find the file I saved and right click on it and say Print and it will work like 50 % of the time ? Any help to get this fixed would be greatly appreciated ?

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Comment review and collaborate PDF, General troubleshooting, Print and prepress, Standards and accessibility

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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What's the exact version number of the application (You can find it out by going to Help - About Adobe Acrobat)? What's your OS version?

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New Here ,
Aug 02, 2021 Aug 02, 2021

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Hello

the version is 2021.005.20060 and it is Windows 10

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