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Printing problems with Acrobat Pro DC 2022

New Here ,
Aug 08, 2022 Aug 08, 2022

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i have been using Adobe for several years without any issues.

 

last week an error message started to appear:

 

BrentLarocque_0-1659985015904.png

 

 

BrentLarocque_1-1659985030317.png

 

this happens with any PDF file that i open and it doesn't matter where the file is stored

 

Please help

TOPICS
General troubleshooting , Print and prepress

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correct answers 1 Correct answer

Adobe Employee , Apr 12, 2023 Apr 12, 2023

Hi there

 

Hope you are doing well.

 

The new version of Adobe Acrobat (23.01.20143), addressing this issue is now available. Please update the application from the Help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

Let us know how it goes.

 

Regards

Amal

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Adobe Employee ,
Aug 08, 2022 Aug 08, 2022

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Hi there

 

Hope you are doing well and sorry to hear that.

 

This issue is already reported to our engineering team for the fix.

 

We will share the update as soon as we get any news from them.

 

Thanks for your time and patience.

 

Regards

Amal

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New Here ,
Aug 15, 2022 Aug 15, 2022

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I am having the same issue currently. I cannot print any pdf to legal.

They will print to letter but I need them to be legal.

I need help with this issue asap.

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Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

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Hi there

 

Hope you are doing well.

 

The new version of Adobe Acrobat (23.01.20143), addressing this issue is now available. Please update the application from the Help menu > Check for updates and reboot the computer once.

You may also download the patch manually from the link https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotesDC/index.html

 

Let us know how it goes.

 

Regards

Amal

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