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Problème affichage certificat acrobat

New Here ,
Aug 01, 2023 Aug 01, 2023

Bonjour,

Je n'arrive pas à afficher correctement la signature via un certificat si je suis le premier à signer le document. 

Les carractères qui composent le texte a coté de a signature se superposes.

Par contre si je ne suis pas le 1er à signer le doucument, je n'ai aucun problème d'affichage.

image.pngimage.png

 

Je suis prenneur si quelqu'un a une solution.

 

Merci

TOPICS
General troubleshooting , Security digital signatures and esignatures
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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 01, 2023 Aug 01, 2023

Hi @Valentin314248771gp6 

 

Hope you are doing well and thanks for reaching out.

 

Please go through the correct answer marked in the similar discussion here https://community.adobe.com/t5/acrobat-discussions/digital-signature-not-readeable/m-p/12849441#M357... and see if that works for you.

 

~Amal

Regards
Amal

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Adobe Employee ,
Aug 01, 2023 Aug 01, 2023

Hi @Valentin314248771gp6 

 

Hope you are doing well and thanks for reaching out.

 

Please go through the correct answer marked in the similar discussion here https://community.adobe.com/t5/acrobat-discussions/digital-signature-not-readeable/m-p/12849441#M357... and see if that works for you.

 

~Amal

Regards
Amal
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New Here ,
Aug 01, 2023 Aug 01, 2023

Hello Amal,

Thank you for the link, it help me a lot.

The file was MyriadPro - Normal, it was a shortcut.

I only delete it and it works fine.

 

If necessary i will reinstall Adobe if I need this font.

 

Thanks.

 

Valentin

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Advocate ,
Aug 01, 2023 Aug 01, 2023

Have you set different fonts for the different appearances? I remember seeing such effects for certain fonts.

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New Here ,
Aug 01, 2023 Aug 01, 2023
LATEST

Thank you Mikelklink, I just fix the issue with the previous post of Amal.

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