Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Problem printing to Adobe PDF from Word 2003 with Acrobat 8 Professional in Win 7

New Here ,
Apr 17, 2017 Apr 17, 2017

For years I have been able to Print to PDF perfectly from Word 2003 with Acrobat 8 Professional on my windows 7 computer. Suddenly a couple of months ago it stopped printing to PDF.

I tried uninstalling and reinstalling both word 2003 and acrobat 8 pro and always got the same results.

I then did a complete computer restore (not just to a previous restore point) but much to my total frustration it continued doing the exact same thing after the restore. 

Now the only programs installed are:

Word 2003

Excel 2003

Adobe acrobat 8 Pro

Adobe PS elements 11

Google Chrome

MS Security Essentials

During the installation of Acrobat 8 Pro (both before and after the complete restore) I got a pop up window which says:

"The Adobepdf.dll file on the windows vista cd-rom is needed."

The problem is that this computer, a Gateway DX 4820-03, was immediately upon purchase upgraded to Windows 7, so it was never operated with the vista operating system. In regard to the Adobepdf.dll, I selected the "AMD64" folder and selected the Adobepdf.dll file from that folder and finished the installation.

After the installation, there is an "Adobe PDF" printer under "Printers and Faxes" in "Devices and Printers" but when I try to print to pdf, the pages turn on the little book in the bottom "page" bar;  then a red "X" appears and nothing happens.

It did almost the exact same thing before the restore, but instead of nothing happening, I got an error "X" over the "Adobe PDF" printer in the "Devices and Printers."

Does anyone know how to fix this problem?

TOPICS
Print and prepress
503
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Apr 24, 2017 Apr 24, 2017

Hi,

Sorry for the delay in response.

Please refer to the steps given in the following link:

Error: "The file AdobePDF.dll is needed" | Adobe Creative Suite 3 on 64-bit Windows

Thank You,

Shivam

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 24, 2017 Apr 24, 2017
LATEST

At the very least you must upgrade to Axrobat 8.1. Earlier versions cannit install a PDF printer in Windows 7.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines