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Problem using select text

New Here ,
Jul 21, 2023 Jul 21, 2023

Hi to all.

I have a problem using the Arrow button to select text.

It appears a Black square that cover the text to select and i don't see it.

I try it in another installation in other PC and the issue don't appear.

Please can you Help me?

 

See the image below

Thank a lot

Giorgio

 

20230721_142335~2.png

 

TOPICS
General troubleshooting , How to , PDF
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1 ACCEPTED SOLUTION
New Here ,
Jul 24, 2023 Jul 24, 2023
LATEST

Hi Amal,

I tried what you suggested ma it doen't works

In the meantime I copied the file Icon* in the directory of Adobe installation where the select option works ed I installed in the same directory of Adobe where doesn't work and... Miracle! Issue resolved.

Thank you in advance.

Giorgio

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Adobe Employee ,
Jul 21, 2023 Jul 21, 2023

Hi @Giorgio31218268hpph 

 

Hope you are doing well and thanks for reaching out.

 

Please try to remove the icon cache file as described below and check:

1. Open the local appdata folder:  C:\Users\<user name>\AppData\Local\Adobe\Acrobat\DC
2. Delete the following file in the local appdata folder:
- For Acrobat Reader: IconCacheRdr.dat
- For Acrobat: IconCacheAcro.dat
3. Relaunch Acrobat application and see if that works.

 

Let us know how it goes.

 

Regards

Amal

Regards
Amal
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New Here ,
Jul 24, 2023 Jul 24, 2023
LATEST

Hi Amal,

I tried what you suggested ma it doen't works

In the meantime I copied the file Icon* in the directory of Adobe installation where the select option works ed I installed in the same directory of Adobe where doesn't work and... Miracle! Issue resolved.

Thank you in advance.

Giorgio

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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