Problem while converting webpage to PDF

[Guest]

Hey, I've been using acrobat since past 3 years and never had any problem. But this time I was trying to convert this webpage into pdf and got this error "Acrobat had an error converting to pdf". I don't know why this is happening. Can you please help me resolving this issue?

[Eric Dumas]

Hi,

Can you confirm the version of your software and the version of your Operating System?

What browser (and version) are you using?

[Eric Dumas]

Hi,

I could not open the page in Edge but Chrome worked ok.

Can you detail the steps you are using to create the pdf?

[Guest]

Hi, I'm using windows 10 and chrome 78.0. I'm trying to convert, using the chrome extenion button. Acrobat version is 2015

[Eric Dumas]

Can you test from Acrobat itself to Create a Page from Web and paste the URL to see if it makes any difference.

The other alternative is to try  to Print from the browser and use PDFMaker as a printer