problem with audio comment--background hiss

[prudhomm]

I am putting audio comments on a scanned pdf. When I play back the comment there is significant background hiss. I have changed the microphone volume, that does not remove the hiss. I have tried different input microphones (internal computer, and external Jabra), that does not remove the hiss. I have recorded the audio comment on two different laptops, and they have the same problem with background hiss.

I checked and recorded a note on a ppt file, and there was no background hiss. So it is something inherent to Acrobat Pro DC. 

Anyone have any suggestions? 

Thanks,

Bob

[ls_rbls]

Hi,

What is this sound file, an mp3?

Also, what is the latest version update in your Adobe Acrobat Pro DC?

[mhl46]

Did anyone find  fix for this - I'm having the same issue.

[SteveKatongo]

Yes, me too. Otherwise this feature is brilliant for my needs as a visually-impaired university lecturer leaving feedback comments on student work.

Fingers crossed it can be addressed soon!

[B-SG]

I posted about this as well, about half a year ago... The problem still persists, even though Acrobat has been revamped. Do they even monitor these posts?

[B-SG]

Maybe even a year ago, if not more. I don't know. Just know it's been a long time, and definitely before the "upgrade" where I can't find anything anymore, even though everything occupies so much space.