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Problem with entering text in fields.

New Here ,
Apr 19, 2024 Apr 19, 2024

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Every field I click on gets a dark blue rectangle and the option to do an e signature. The option for text is grayed out as shown.

Dataseeker_0-1713556866037.png

 

Previously the field just turned white and had the cursor indicator line as shown here below.

Dataseeker_1-1713556866039.png

 

 

 

TOPICS
General troubleshooting , PDF forms

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Hi there

 

This issue has already been reported to our engineering team for review.

 

We will share the update as soon as we get any information.

 

Thanks for your time and patience

 

~Amal

Regards
Amal

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Community Beginner ,
Apr 19, 2024 Apr 19, 2024

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the only fix right now is reverting to the old adobe verison 

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi All,

 

Thank you for your patience so far.

 

The issue has been resolved. Please reboot the machine and then relaunch Acrobat.

Then, wait for some time and try to fill out the forms again. 

 

Let us know how it goes.

 

Thanks,

Meenakshi

 

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

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New Here ,
May 02, 2024 May 02, 2024

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LATEST
Meenakshi,

Please thank the team - great job. All is well with my forms again.

Bob

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