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Problem with identity Acrobat Pro

New Here ,
Oct 27, 2020 Oct 27, 2020

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Hello,

I have e poroblem when I publish comments in Acrobat Pro : it is not my name but another name. Do you have an idea of how can I change it ?

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Comment review and collaborate PDF

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correct answers 1 Correct answer

Adobe Employee , Oct 27, 2020 Oct 27, 2020
Hi Flora, Hope you are doing well and sorry for the trouble. As described, you want to change the author name in the comments. Right-click on a comment and select "Properties". Now go to the "General" tab and change the name. Check the "Make Properties Default" checkbox at the bottom of the dialog and click on "Ok" Also, go to Edit (Windows) > Adobe Acrobat (Mac) > Preferences > Commenting > Under 'Making Comment' Select , 'Always use login name for Author name' > Click OK and reboot the c...

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Adobe Employee ,
Oct 27, 2020 Oct 27, 2020

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Hi Flora,

 

Hope you are doing well and sorry for the trouble. As described, you want to change the author name in the comments.

 

Right-click on a comment and select "Properties". Now go to the "General" tab and change the name. Check the "Make Properties Default" checkbox at the bottom of the dialog and click on "Ok"

 

Also, go to Edit (Windows) > Adobe Acrobat (Mac) > Preferences > Commenting > Under 'Making Comment' Select , 'Always use login name for Author name' > Click OK and reboot the computer.

 

Note: You can only change the name of the comments that you have made.

 

Let us know how it goes

 

Regards

Amal

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New Here ,
Oct 27, 2020 Oct 27, 2020

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Thank you very much, that was the solution !!

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Adobe Employee ,
Oct 27, 2020 Oct 27, 2020

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Hi Flora,

 

We are happy to see that the issue got fixed.

 

Feel free to contact us for any assistance required in the future.

 

Regards

Amal

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Community Beginner ,
Jul 16, 2021 Jul 16, 2021

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I was able to get my name in the comments by un-checking the box for "always use..." Somehow the previous user's name was embedded, even though I bought the Acrobat. A carryover from the previous Adobe package he used, maybe.

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