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New Here ,
Jun 01, 2022 Jun 01, 2022

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He comprado el lote de adobe Acrobat premium anuel cerre mi cuenta iCloud por un tiempo de mi telรฉfono u lo he vuelto abrir y a descargar la app y no me aparece la suscripciรณn premium y dice quรฉ hay un error como lo puedo solucionar ayudaaa๐Ÿฅน

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Install update and subscribe to Acrobat

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Adobe Employee ,
Jun 02, 2022 Jun 02, 2022

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Hi @Karen24693425qwjc 

 

Hope you are doing well.

As per the issue description that you are unable to use the premium subscription. It could be because you might be signed in with a different email, kindly check if the email you have used on the app is the same on which you have the subscription active.

Here is a help document you can use to check the subscription: https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions

 

Thanks,

Harsh

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