Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


problems opening new pdf window

New Here ,
May 21, 2021 May 21, 2021

Copy link to clipboard

Copied

I have the adobe acrobat X pdf which lets me open a pdf file but when I open 2 or one more window everything closes.

TOPICS
Comment review and collaborate PDF, General troubleshooting

Views

167

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 24, 2021 May 24, 2021

Copy link to clipboard

Copied

LATEST

Hi Luis

 

Hope you are doing well and sorry for the trouble. As described when you open 2 or one more window everything closes.

 

Would you mind sharing the version of the Adobe Acrobat X and the OS you are using? To check the version go to Help > About Acrobat and try updating the application to the last version 10.1.16 that was released on 13th Oct 2015 from the link - https://www.adobe.com/devnet-docs/acrobatetk/tools/ReleaseNotes/index.html and reboot the computer once and check.

Note: Adobe Acrobat X is an old and EOL application. For more information please check the help page - https://helpx.adobe.com/acrobat/kb/end-of-support-acrobat-x-reader-x.html

 

Regards

Amal

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines