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Problems with combining files - Security Level Set To High

New Here ,
Jun 19, 2024 Jun 19, 2024

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I am trying to create a PDF by combining Excel and Word files.

When I try to do this, I get an error message:

 

markdenovan_0-1718810919103.png

I have checked Acrobat is up to date.

I have done a repair on Office.

There appears to be a lot of people asking the same question, but very little answers out there, can anyone help please?

This is happening to a few machines in our organisation.

Thanks,

Mark

TOPICS
Create PDFs , General troubleshooting , How to , Modern Acrobat , PDF

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Community Expert ,
Jun 19, 2024 Jun 19, 2024

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Hi,

Can you confirm the following:

  • the exact versions of the operating system and software you are using
  • the extensions of the files you are trying to combine (doc, docx, xls, xlsx,...)
  • the steps you take to combine your files (
    • from Acrobat, File > Create...
    • from Windows explorer (or Finder), select several files > right-clicjk > combine files in Acrobat
    • other method

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