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Prompting private key each time when document gets signed

Community Beginner ,
Oct 24, 2018 Oct 24, 2018

I have MS certificate authority configured to use digital certificates with a private key. So whenever a person signs a pdf document, it prompts for the private key of the certificate  when the user is signing the document in the first place. But for subsequent signatures in another documents which are opened in subsequent tabs, signature is getting applied without private key since the it is asked in the first place. To prompt the private key again users should close the Adobe reader and reopen it. Is there anyway, it prompts for the password every time when somebody signs the document even though it asked the password in the first place without closing the reader(any registry settings). This is because of regulatory requirement.

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Security digital signatures and esignatures
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LEGEND ,
Oct 24, 2018 Oct 24, 2018

Yes, this is something you can configure. Exactly how depends on which version of Acrobat/Reader you're using.

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Community Beginner ,
Oct 24, 2018 Oct 24, 2018

Mainly adobe reader DC and the rest are acrobat pro DC. Can I get some insights o how to achieve this.

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LEGEND ,
Oct 24, 2018 Oct 24, 2018
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Community Beginner ,
Oct 24, 2018 Oct 24, 2018

The certificate I am using is something which is generated by MS certificate authority with AD credentials and saved in the personal certificate store of Windows. I could see the certificate file in Edit >> Preferences >> Signatures >> Identities and Trusted certificates >> More >>Digital IDs >> Windows Digital IDs. But there is no option of controlling the password timeout anywhere. In fact password timeout option is available under the tab Digital ID files. But there my certificate is not visible at all. Is there any other methods to control password timeout.

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New Here ,
Aug 20, 2021 Aug 20, 2021

I have the same issue. Any idea ?

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Adobe Employee ,
Aug 23, 2021 Aug 23, 2021

Hi Gregorio,

 

Thank you for reaching out.

 

Could you please confirm if you are looking for the information to remove the private key prompt when adding digital signature? Or you wish to get the private key option to be added?

Please share the Adobe application and OS verison installed on your machine.

Let us know when you had created the Digital ID, did you save it in a file on desktop or to the Windows Certificate Store.

 

Let us know if you need any help.

 

Thanks,

Meenakshi

 

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New Here ,
Aug 23, 2021 Aug 23, 2021

Hello good Morning.

The behavior I am looking for is that the window to enter the password is displayed each time the document is signed. Not just the first time.
We have the paid version of Adobe Reader and we also tried the free one. In both cases we cannot find a way to configure this behavior. The OS is Windows 10

Regards!

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New Here ,
Oct 14, 2021 Oct 14, 2021
LATEST

I had the same problem for a user that wanted to have password prompted everytime. The solution for us was to not install certificate as "normal" into Windows. So we started to delete the certificate that we had imported under "%AppData%\Microsoft\SystemCertificates\My\Certificates". Then we placed the certificate file on a good location on the computer and then imported the certificate under the Digital ID files tab in Acrobat. After that we could control the password prompting setting. 

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