• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Protect PDF with only print and commenting alllowed

Explorer ,
Jan 18, 2023 Jan 18, 2023

Copy link to clipboard

Copied

Dear all,

 

We used to create protect PDFs by allowing Pirnt and Commenting using Acrobat 9 Pro but for some reasons it is not working as expected in the recent days. Anyone come across this issue?

 

Expected output:

print-comment.png

 

Also, we are getting error mesage saying 'You dont have permission to write to this file'. We dont see this before. Verfied disk space and permission but no luck. Any suggestion to overcome?

 

error.png

 

Regards,

Augustine

 

TOPICS
Print and prepress

Views

717

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 18, 2023 Jan 18, 2023

Copy link to clipboard

Copied

When does you get the error message?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 18, 2023 Jan 18, 2023

Copy link to clipboard

Copied

I noticed your compatibility is set to Acrobat 7.0 and later.  In my instance of Acrobat ProDC, the default here is Acrobat X and later.  What version are you using for this?  You mentioned version 9.  This release would be several versions old, and likely would not perform predictably in a more modern operating system.  Whatever details you can provide about your OS, and Acrobat version can help troubleshoot.

My best,

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

Dear experts,

 

Thanks for the responses. I tried in Acrobat DC, things are working fine as expected. We have rasied a case to Adobe on this regard.

 

Regards

Augustine

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 23, 2023 Jan 23, 2023

Copy link to clipboard

Copied

Great!  Glad you have things working as hoped.

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
May 07, 2023 May 07, 2023

Copy link to clipboard

Copied

LATEST

Yeah, finally got resolved

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines