Qt platorm plugin mesage error

Report · Mar 02, 2022

Hi,

I have a "little" problem and need some help.

I received an error mesage:

This application failed to start because it could not find or load the Qt platorm plugin "windows" in "".

Reinstaling the application may fix this problem.

and could not launch Adobe Acrobat. I tried to reinstall, same problem. Uninstaled again, erased all Acrobat files/folders, edited Windows registry, reinstaled, launced Acrobat and opened a PDF file, no problem. Closed Acrobat. After 5 minutes tried to launch Acrobat, same error mesage.

I have Windows 10 with latest updates and Acrobat DC fresh instaled. If somebody can please help?

Thank you!

Dan

Report · Mar 02, 2022

Hi Dan,

Thank you for reaching out, and sorry about the trouble.

It seems to be an OS-related issue. Please refer to the following link with a similar discussion and suggestion: https://answers.microsoft.com/en-us/windows/forum/all/could-not-find-or-load-qt-platform-plugin-wind....

As suggested in the link above, try resetting the Windows drive using the steps suggested here: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-31ce2444-7de3-818c-d626-e3b5....

I hope the information helps.

Thanks,

Meenakshi