Question about Adobe extraction of files in a pdf, How long should this take?

Participant ,
Aug 24, 2022 Aug 24, 2022

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I'm really pleased with Adobe Acrobat. It's a great product that works fast. 

 

Today, I opened a file to extract the pages. The files had 180 pages but when I tried to extract certain parts of the file. The software locked up on me. I had to abort and start over again with the same result. Then I deleted the file and re-downloaded and still had the same result. 

 

What causes this?

 

This is the only file I have ever had this problem with so far. I can upload a zipped copy of the file for Adobe to look at but only with response from Adobe employee. 

 

Finally system details:

1. I'm on a Windows 10 machine with 128GB of RAM

2. Adobe DC desktop version is 22.002.20191

 

Edition Windows 10 Pro
Version 21H2
Installed on ‎9/‎19/‎2021
OS build 19044.1348
Experience Windows Feature Experience Pack 120.2212.3920.0

 

Also, this issue happens w/ delete when extraction box checked. This is only box I have checked in this window where there are two options.

TOPICS
Crash or freeze , Edit and convert PDFs

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