"Adobe Acrobat.app" wants access to control "Systems Events.app". Allowing control will provide access to documents and data in "System Events.app", and to perform actions within the app.

Explorer ,
Jan 08, 2019 Jan 08, 2019

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Does anybody know what is causing this OS system (Mojave) window prompt on startup? I can't find anything online which makes me think it isn't legitimate.

I'm sure it's fine but it isn't clear what its purpose is and I'm not sure that I want acrobat to have access to system apps.

Thanks

Will

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Install update and subscribe to Acrobat

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correct answers 1 Correct answer

Adobe Employee , Apr 24, 2019 Apr 24, 2019

Folks,

This is Apples new Security feature for MacOS Mojave.  Here is an article from Tidbits on the web that discusses it in a fair amount of detail.   Note,  in the article that it's not just Acrobat that will pop this type of message now either.

https://tidbits.com/2018/09/10/mojaves-new-security-and-privacy-protections-face-usability-challenges/

It's similar to Windows UAC (User Account Control) apparently.

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LEGEND ,
Jan 08, 2019 Jan 08, 2019

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What exact version of Acrobat?

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Explorer ,
Jan 08, 2019 Jan 08, 2019

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It's version 19.010.20069.

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Adobe Employee ,
Jan 08, 2019 Jan 08, 2019

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Hi Monoboy,

As per the issue description mentioned above, you are getting above mentioned pop-up on start-up on your mac machine, is that correct?

Would it be possible to share the screenshot of the issue with us? To share a screenshot here in the forums, refer to the steps given below:  Link: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

Also, let us know mac os version installed on the machine.

You may also visit the following help document and check if you are getting similar pop-ups:

Apps display the licensing dialog box while accessing the Keychain | macOS

Thanks,

Shivam

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Explorer ,
Jan 08, 2019 Jan 08, 2019

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Hi Shivam,

I didn't screenshot the modal window unfortunately. It has appeared on a couple of occasions immediately after system startup (Mojave 10.14.2). It has the text as described above, with 'Don't Allow' and 'Allow' button options.

Having searched my Keychain, I can find no reference to Acrobat. The app wasn't running when the message popped up.

it's probably nothing but I'd like to know just in case. I'll try a re-start to see if I can replicate it.

Thanks

Will

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Community Beginner ,
Jan 22, 2019 Jan 22, 2019

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I also got this today when logging into my computer. It appeared as soon as I connected to the internet (Adobe Acrobat had already previously been opened and my computer had been sleeping). Im not sure what to click here. I have Adobe Acrobat version 2019.010.20064

Screenshot 2019-01-22 at 12.13.33.pngScreenshot 2019-01-22 at 12.14.49.png

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Explorer ,
Jan 22, 2019 Jan 22, 2019

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Glad I'm not the only one. Pretty much the same setup as me. Such a jarring message, it makes you think something untoward is happening. Somebody will know.

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New Here ,
Apr 13, 2022 Apr 13, 2022

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I received a message when trying to unisnstall Acrobot Pro 9 as it will not work with new Mac Monterey software.  I will be updating my OS and have used the Uninstaller. Do I say OK or Don't Allow? 

Screen Shot 2022-04-13 at 8.32.16 AM.png

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Adobe Employee ,
Apr 24, 2019 Apr 24, 2019

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Folks,

This is Apples new Security feature for MacOS Mojave.  Here is an article from Tidbits on the web that discusses it in a fair amount of detail.   Note,  in the article that it's not just Acrobat that will pop this type of message now either.

https://tidbits.com/2018/09/10/mojaves-new-security-and-privacy-protections-face-usability-challenge...

It's similar to Windows UAC (User Account Control) apparently.

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Explorer ,
Apr 25, 2019 Apr 25, 2019

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Hi Steve,

Thanks for shining some light on this, it all makes sense now. No doubt this was explained during the Mojave installation but I just didn't register it. This is an excellent security feature from Apple. We can all relax.

Best

Will

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New Here ,
Apr 13, 2022 Apr 13, 2022

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I also had a similiar event.  I am unistalling Acrobat 9 Pro from my Mac computer.  I get that Acrobat Uninstaller wants to access to control system event allowing control will provide access to documents and data in System events.  Do I say OK or Don't allow?  Later I will be updating to Monterey, but uninstalling known 32 bits. 

Screen Shot 2022-04-13 at 8.32.16 AM.png

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