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"Cannot extract the embedded font" Some characters may not display or print correctly.

Community Beginner ,
Oct 11, 2018 Oct 11, 2018

this message keeps coming up: "Cannot extract the embedded font 'GLJYQU+News-Gothic-BTS-Bold'. Some characters may not display or print correctly." I have reinstalled the fonts and still bet this message. I use Acrobat to send X1A files all the time to printers and am tired of constantly having to outline all my fonts to send my files and it makes the files uneditable in case of a client last minute change on press. And sometimes even when I outline all the fonts I still see this warning. Any ideas?

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Print and prepress
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1 ACCEPTED SOLUTION
Adobe Employee ,
Dec 25, 2018 Dec 25, 2018

Hi annetteS,

 

As per the issue description mentioned above, you are getting above mentioned error when opening files in acrobat, is that correct?

 

This is an indication of corrupt embedded font in the PDF file. Refer to the following forum threads discussing the similar issue:

Adobe Reader DC: cannot extract embedded font "BKQYDZ+DejaVuSansCondensed"

Cannot extract the embedded font...

Cannot extract the embedded font error

 

Thanks,

Shivam

[Edited]

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New Here ,
Jan 31, 2020 Jan 31, 2020

when i exctract font ABCDEE+ARIAL  it give me different unicode of glyph

i think it a subset of glyph so it not success to use it in ms excel

how can i extract the font and use it in diferen application like ms excel or word please?

thank you

 

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New Here ,
Feb 21, 2020 Feb 21, 2020

I have the same issue how can I send you the file/s that are causing the error?

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New Here ,
Mar 01, 2020 Mar 01, 2020

I am also having this issue. Verion 18.4.0 on a Macbook Pro. I get the error "Cannot extract the embedded font 'STYUAM+Tahoma-Bold'. Some characters may not display or print correctly". Unfortunately, this file has HIPAA protected information, so I can't send it to someone. But here is a snapshot of what my preflight looks like. Screen Shot 2020-03-01 at 9.55.25 AM.png

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