"Error al digitalizar el documento para realizar las comprobaciones de compatibilidad

[Imaginative_Beast96]

Recibo el mensaje de error cuando intento "Guardar como otro > PDF de tamaño reducido" y me es imposible hacerlo.

[Meenakshi Negi · Accepted solution]

Hi Imaginative_Beast96,

Thank you for reaching out, and sorry about the trouble caused.

It seems to be a file-specific issue. According to the error message, it is an issue with the document's structure or compatibility with the optimization process.

Please try the following suggestion:

1. Use the Optimized PDF option

- Go to File > Save as Other > Optimized PDF in Acrobat.
- To isolate the issue, try deselecting certain elements (like fonts, transparency, etc.) in the PDF Optimizer dialog.

2. Recreate PDF

- Open the PDF and click on the print icon

- Select Adobe PDF from the printer drop-down and options.

3. Use Preflight Tool:

- Go to Print Production > Preflight.
- Run a profile check to identify compatibility issues. You may refer to the information in the following help document: Analyzing documents with the Preflight tool

If the issue still occurs, please share the PDF and the steps you use. Also, share the Acrobat and OS version numbers on the machine. 

Thanks,

Meenakshi