"Error has occurred which stopped the processing of the pdf" when trying to convert a PDF to a JPG

[GBot11]

I'm getting "an error has occurred which stopped the processing of the pdf" when trying to convert a PDF to a JPG. I tried different files and shortening the file name - with no luck. It stops working halfway through. Any ideas how to fix it? This is using the Adobe Acrobat web version, doing it the same way I've been doing for years until things stopped working a few days ago.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[Solar_Benot]

I think I got the same error recently - might be that I was using Brave - on chrome worked well