"redlined" Word document does not show when converted to pdf adobe

[Monkey72]

"redlined" Word document does not show when converted to pdf adobe. I know the work around is just print to PDF but this did work before the PC was upgraded. My client is not happy and wants to know why?

[try67]

What kind of "red-lines"?

[Monkey72]

"Redlining" is a form of editing in which red ink is used to indicate removal or addition of text in Microsoft Word. You can redline a Microsoft Word document by using Microsoft Word's built-in "Track Changes" feature, or you can manually redline the document with font color changes and strike-throughs.

[try67]

The former will not be converted to PDF because it's not an actual part of the file; The latter should be.